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hello

I'M

SHANE.

AGILITY COACH. 
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 10 THINGS ABOUT me

My why.  I help people realise their potential so they can lead fulfilled lives.
My background is diverse. I was born and raised in Brisbane, lived my 20's in London, 30's in Melbourne and now in my 40’s I call Sydney home. I started my career in marketing, followed by project management whereby I helped deliver a number of projects that impacted the lives of millions of Australians.  During this time, I embarked on my 'agile' journey, immersing myself in a number of roles such as a scrum master, practice lead and now as an agile coach I work with individuals, teams and organisations to help them achieve their goals.  
Seeing people succeed is my drug. "We make a living by what we get; we make a life by what we give" — Winston Churchill.  I get tremendous fulfilment from seeing others grow and am always looking for opportunities to help people.  I measure my success not just on organisational outcomes, but through how I have contributed in helping others find meaning. 
 
I lead with values. Every coach has their own unique flavour.  My coaching style is pretty simple: I’m staunch on values, but flexible on practices.  My experience has taught me that those teams that achieve incredible outcomes are those that fully embody the agile values and understand they 'why', over those who focus on the ‘what’ usually through a set of prescribed practices or frameworks.  The agile values are anchored in authentic human interactions, an essential ingredient for success when working with individuals in complex and ever-changing environments. 
 
Bureaucracy fighter.  I crave opportunities to help organisations unshackle themselves from unnecessary bureaucracy to become nimbler and more responsive to change.  I particularly enjoy helping solve problems centred around: waste removal, continuous improvement, autonomous self-directed teams, tighter feedback loops, faster decision making, prioritisation and leadership culture. 
 
I build bridges.  Not literally.  I have proven success in bridging the gap between teams and executives in helping articulate the value of agility. Doing this requires a number of things: confidence in articulating value propositions, an understanding of the language used at executive level as well as an appreciation of change and influence models.  To achieve truly successful agile transformations, both bottom-up and top-down support must be generated and sustained.
 
Customer-first mindset. If my 10 years in the marketing industry has taught me anything, it would be to relentlessly obsess over your customer.  I am constantly sharing this wisdom to help teams: get as close to the customer as possible, test incessantly, and build deep empathy to ensure a customer-centric view is nurtured and considered.
Sharing is caring. Every day is a school day filled with learning opportunities.  I look for opportunities to share my thoughts whenever possible.  I have presented at a number of agile conferences across Australia including: Agile Tour, Agile Australia and Scrum Australia.
 
I'm a culture hacker. My goal is to create environments where people are proud to work.  To do this, it's vital to create the culture in which teams work.  I am deliberate in working with people to crowdsource positive cultural change to form a 'new reality', to help achieve inspiring outcomes as a collective.
I love dad jokes. When I'm not with my Sharpies and post it notes, you'll find me hanging out somewhere in the inner-west at one of the micro-breweries with mates road testing my new dad jokes or flying kites with my twin 7 year olds in Sydney Park.
ABOUT ME
WHAT I DO

WHERE I ADD VALUE

product & Design

Experimentation

Design Thinking

User Experience

Innovation

agile DELIVERY

Scrum

Kanban

Lean | Lean Start Up  

Agile Portfolio Delivery

Design Sprint

SAFe | LeSS | S@S

Project Management

skills

           Coaching             [team, program, portfolio]

Mentoring

Facilitation

Training

Consulting

Agile Transformation

Enterprise Agility

Leadership Coaching

Lean Change Management

Culture Transformation

EXPERIENCEO

03 Experience

MAR 17 - JUL 18

CommBank

Agile Practice Lead, Digital 

My current focus is to help improve agility capability across Digital's entire value stream, involving 57 local & distributed teams and over 1500 people.

DEC 15 - AUG 17

CommBank

Senior Agile Coach, Mobile, Digital

I helped nurture a curious, experiment-led culture across the Mobile portfolio, the custodians of the award-winning CommBank app supporting the financial wellbeing of over 4 million customers.

DEC 14 - DEC 15

CommBank

Agile Coach, Assisted Channels

I provided support to a new-to-Agile business unit. The traditional project delivery mindset was replaced with a flexible & visible backlog, fast and delegated decision making, increased team autonomy and value-based conversations.

APR 14 - DEC 14

NBN

Agile Coach | Scrum Master

I played a versatile role coaching at the team and leadership levels while ensuring we delivered a number of high profile initiatives.  

APR 11 - FEB 12

Telstra Wholesale

Iteration Manager

Project Pegasus reimagined Telstra Wholesale's customer website, the first project to be delivered using Agile.  I helped our team embrace the agile values and principles which contributed to our success, including a prestigious CEO Award.  

APR 12 - MAR 14

Medibank Health 

Agile Project Manager - Practice Lead 

I introduced and uplifted agile capability across the project management community.  I also played a role in delivering three high profile projects that all achieved their desired outcomes.

testimonials

"Ridiculously Talented" is the phrase that comes to mind when I think of Shane.

I had the pleasure of working closely with Shane for 3 years at CommBank. Over this time, he continued to deliver above and beyond, always stepping up and hitting it out of the park. The impact of his thought leadership and pragmatic approach to organisational change can be seen throughout all areas of CommBank - from delivery teams through to senior leaders.

Shane has an amazing ability to think big, brings exceptional energy to everything he does, and is extremely reliable. Shane would be an asset to any team, and I genuinely hope to work with him again.

- TYSON NUTT / INNOVATION ADVISORY CONSULTANT / AMAZON

Shane is simply great to work with.

 

He understands the complexities of large organizations and brings system, skill and assuredness to the challenging job of coordinating Agile and non-Agile teams on large programmes of work.

 

A patient and intelligent listener and communicator, Shane inspires confidence and camaraderie across teams and brings out the best in people.  I recommend him very highly.

- DAN PRAGER / AGILE & LEAN CONSULTANT / COMMBANK

As the saying goes “culture eats strategy for breakfast”, and when you add Shane to a work environment, you instantly upgrade that culture. What really sets Shane apart from the pack is his contagious energy. Shane radiates enthusiasm, and his genuine passion to help others is inspirational to those around him.

 

Shane is highly motivated, extremely knowledgeable and pragmatic. He is outstanding at connecting with diverse audiences in such a way that his message has the most impact. I have seen him tackle workshops with millennial dev teams and then back it up with presentations to Executives. He is a masterful facilitator and takes it all in his stride.

 

As a mentor to his staff, Shane is generous with his time, considerate and sincere. I am grateful for the time we worked together and hope to do so again in future.

- TONY NGUYEN / ENGAGEMENT LEAD / EQUAL EXPERTS

Shane was one of the first people I worked with at CBA. I immediately sensed Shane's strong leadership style and empathy towards team members, which was very evident when I first started working with him. Shane has been highly regarded in his role as an Agile Coach and thought leader in the CBA digital community and it is easy to see why.

I've been fortunate enough to work with Shane in a number of training workshops, organising team events, and I have also asked him to facilitate a number of meetings for my team, including conflict resolution.

 

He operates with passion and integrity with everything he does, and easily motivates those around him. He drives many of the bank’s initiatives to improve Agile Processes for the Digital team and improve the community as a whole.

 

Shane has also been my coach and mentor for the past year and a half and he has helped me through many personal challenges by simply providing encouragement and guidance with his effortless coaching manner.

 

I would jump at the chance to work with Shane again in future!

- ALEX KEMP / PROJECT MANAGER / FANDUEL

TESTIMONIALS

Experience

JUN 19 - PRESENT

Westpac

Agile Coach, Digital & Marketing 

In my current engagement, I am responsible for helping over 2.4 million Australians spend and save their money more effectively.  In particular,  I support a 100+ people tribe consisting of 6 squads to help them stay true to their goals.  Also, I run a number of experiments that help generate new ways of thinking about how we plan, govern and prioritise work. 

JUL 18 - JUN 19

Westpac

Agile Coach, Product Remediation 

I helped put +$200m worth of payments back into the rightful hands of its customers.  Through generating rich data, we ran a number of experiments to help improve the speed and quality of how we remediate, whilst simultaneously hacking our culture to help cultivate a safe environment. 

AUG 17 - JUL 18

CommBank

Agile Practice Lead, Digital 

I focused on improving agile capability and cultural uplift across Digital's entire value stream, involving 57 local & distributed teams and over 1500 people.

DEC 15 - AUG 17

CommBank

Senior Agile Coach, Mobile, Digital

I helped nurture a curious, experiment-led culture across the Mobile portfolio, the custodians of the award-winning CommBank app supporting the financial wellbeing of over 4 million customers.

DEC 14 - DEC 15

CommBank

Agile Coach, Assisted Channels

I provided support to a new-to-Agile business unit. The traditional project delivery mindset was replaced with a flexible & visible backlog, fast and delegated decision making, increased team autonomy and value-based conversations.

APR 14 - DEC 14

NBN

Agile Coach | Scrum Master

I played a versatile role coaching at the team and leadership levels while ensuring we delivered a number of high profile initiatives.  

APR 11 - FEB 12

Telstra Wholesale

Iteration Manager

Project Pegasus reimagined Telstra Wholesale's customer website, the first project to be delivered using Agile.  I helped our team embrace the agile values and principles which contributed to our success, including a prestigious CEO Award. 

APR 12 - MAR 14

Medibank Health 

Agile Project Manager - Practice Lead 

I introduced and uplifted agile capability across the project management community.  I also played a role in delivering three high profile projects that all achieved their desired outcomes.

SAY HELLO

05 say hello

Want to chat?  Maybe a coffee?

Let's talk.

shanemurarenko@gmail.com

Tel: 0449 816 002

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